Shipping and Returns

AN ORDER IS GENERALLY SHIPPED WITHIN 5-7 BUSINESS DAYS AFTER ITS RECEIPT. PLEASE NOTE, ALL OUR PRODUCTS ARE CUSTOM MADE, HAND POURED CANDLES MADE ESPECIALLY FOR EACH ORDER. IF YOU HAVE SPECIAL REQUESTS OR HAVE SPECIFIC DEADLINES, PLEASE LIST YOUR NEEDS UNDER "SPECIAL INSTRUCTIONS", AND WE WILL DO OUR BEST TO ACCOMODATE YOU. Beeswax Co., LLC ships products by the following means:
US Postal Service	UPS

Parcel Post Priority Mail	UPS Next Day (red label) Before specifying next day shipping, call to confirm that all your items are in stock. UPS 2nd Day (blue label) UPS 3 Day Select UPS Ground UPS Canada Standard * UPS World Wide Express, Non-USA *
* International customers, you may be charged an import duty when merchandise crosses your border.
When you go through the checkout procedure, our site connects to your selected delivery site to compute shipping charges from Mason, Texas to the specified shipping destination based upon the cumulative weight of all your products. The Beeswax Co. never charges a handling fee .

Return Policy:

If you are not satisfied with your purchase, we will gladly refund your money. Please note the following points when considering a return:

	Please call us first to get approval for the return.
	We will only refund the purchase price. Please note this does not include the shipping cost in either direction.
	Refunds can only be made on undamaged, unused merchandise.